Below is a list of Frequently Ask Questions. The list will be updated throughout the project, from July through the completion of the Pfeiffer Canyon Bridge.
If your question is not found on this list please send an email from the CONTACT PAGE so that it can be added to the FAQ.
How many vans will there be? Two vans on the north and one van on the south. When demand increases throughout the project, The Big Sur Shuttle Survice will add more vans.
What are the Hours of the Community By Pass Trail? The Community By Pass Trail is open a 1/2 hour before sunrise and a 1/2 hour after sunset
Will there be service to Julia Pfeiffer Burns? Until deemed safe, The Big Sur Shuttle Survice will not be providing shuttle service to JPB. Safety will be based on State Park Staffing and the opening of Paul's Slide for Emergency Access.
Can I make a reservation for the Shuttle? The Big Sur Shuttle Survice is on a first come first serve basis. The Shuttle will return.
Whats in the Ambrosia Sauce? You'll have to ask your server.
How long is the trail/hike/time spent on foot? The Trail is over a mile long with a 500 ft elevation gain. At the top of the trail you will need to walk 1/4 mile up the road to Loma Vista. Round trip you will hike/walk 2.5 miles.
Can I get to the Hawthorne Gallery? Yes, and the artwork is quite nice.
Can I bring my surfboard? No.
What time does the first shuttle leave to go south from Loma Vista to Nepenthe? 12:45pm
Can people originating on the South Side Use the Shuttle? Yes. Any one who wants to use the Shuttle on the South Side can purchase a ticket from the driver.
Can people leave their cars in the Andrew Molera Parking Lot? No. Cars left overnight will be ticketed.
Are Dogs Allowed? No. Unfortunately we are not allowing your furry friends.
Are there ways to purchase tickets in advance? No, you must purchase tickets from the Andrew Molera Parking Lot. Look for the Shipping container.
Can I make a reservation on the shuttle? No
Is there a plan to find people who leave there cars at Andrew Molera Parking Lot? Yes, all parking lot users are required to leave their name, number, and an emergency contact in the windshield of their vehicle before receiving their ticket.
When does the last shuttle leave Andrew Molera to go south? 5pm
Can I bring my bike on the shuttle? No
What time does the Andrew Molera Parking Lot open? 11:30am
What do I do if I miss the last shuttle on the South Side? Contact Sur Transportation ASAP
Is the shuttle still going to be stopping at all the MST spots along the way from Molera to the trail head? No.
How can I access businesses like River Inn, Glean Oaks, The Roadhouse or Fernwood? You can drive there.
Can I bring camping gear, ride the shuttle, and go camp on the South Side of the Pfeiffer Bridge? Absolutely not. With limited emergency resources on the south side, extremely high fire danger, and camping in turnouts being illegal, The Big Sur Shuttle Survice reserves the right to refuse service to anyone who is deemed a renegade camper.